Terms of Service

Acceptance of Terms

These Terms of Service govern your use of RentWise HK and its services. By accessing and using our website, you agree to be bound by these terms and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services. We reserve the right to modify these terms at any time, and your continued use of our platform constitutes acceptance of any changes. These terms apply to all visitors, users, and others who access or use our website and services related to rental housing information, tenant rights education, and housing cost comparison tools for Hong Kong properties.

User Obligations

When using our services, you agree to comply with all applicable laws and regulations. You are responsible for maintaining the confidentiality of any account information and password you may use. You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our services. You shall not attempt to gain unauthorized access to our systems or networks. Users must provide accurate and complete information when creating accounts or requesting services. We require that you use our platform responsibly and respect the intellectual property rights of others. Any misuse of our services, including spreading misinformation about rental agreements or housing regulations, is strictly prohibited and may result in termination of access to our platform.

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of our organization or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, or modify any content without our prior written permission. This includes our guides on tenant rights, rental agreement templates, and housing cost comparison tools. We grant you a limited license to access and use our website for personal, non-commercial purposes only. Any unauthorized use of our intellectual property may result in legal action. We respect the intellectual property rights of third parties and expect our users to do the same. If you believe any content on our website infringes your rights, please notify us immediately.

Limitation of Liability

Our website and services are provided on an “as-is” basis without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any information provided on our platform, including details about rental agreements, stamp duty calculations, or district comparisons. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. This includes any loss of profits, data, or business opportunities. While we strive to provide accurate housing information for Hong Kong properties, we recommend consulting with legal professionals or financial advisors for specific situations. Your use of our website is at your own risk, and we encourage you to verify all information independently before making rental decisions.

Termination of Access

We reserve the right to terminate or suspend your access to our website and services at any time, with or without cause. Termination may occur if you violate these terms or engage in conduct that we deem harmful to our platform or other users. Upon termination, your right to use our services immediately ceases, and any content you have uploaded or created may be removed. We are not obligated to provide notice prior to termination, although we will make reasonable efforts to do so. You may also terminate your account at any time by contacting our support team. Any provisions that by their nature should survive termination, including intellectual property protections and liability limitations, shall remain in effect. We maintain the right to refuse service to anyone for any reason, particularly those who provide false information or misuse our housing resources and tenant education materials.

By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. We may update these terms from time to time, and continued use of our website following such updates constitutes your acceptance of the modified terms. Your rights and obligations under these terms are subject to all applicable Hong Kong laws and regulations.